Terms of Service
1. Agreement to Terms
By accessing or using NPAT LLC's website and services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.
2. Services Description
NPAT LLC provides software development and technology services to the public and private sectors, including:
- Custom software development for web and mobile platforms
- Platforms connecting individuals to social programs and community resources
- Resource and service directories
- Eligibility and referral tools
- Accessibility, compliance, and data management support
3. Engagement Process
Project Initiation: Work begins after a signed agreement is in place.
Timeline Estimates: Time estimates are provided for guidance. Actual completion times may vary based on project scope.
Communication: Clients must provide timely responses to information requests to avoid delays.
4. Pricing and Payment
Quoted Services: Pricing is provided on a project-by-project basis and documented in the engagement agreement.
Payment Terms: Payment terms are specified in the written agreement for each engagement.
Currency: All prices are in USD unless otherwise specified.
5. Intellectual Property
Your Property: You retain all rights to your existing systems, content, and intellectual property.
Deliverables: Upon full payment, you receive the rights to use the deliverables we create for you under the terms of the engagement agreement.
General Solutions: We retain rights to general methodologies and reusable components developed outside of client-specific engagements.
6. Data and Attribution
Where our products connect users to social programs and community resources, we rely on publicly available program information and attribute our sources. We do not fabricate data, program details, or rankings, and we take reasonable steps to ensure the accuracy of the information we present.
7. Confidentiality
Your business information and proprietary data remain confidential. Non-disclosure agreements are available upon request for sensitive projects, including government and public-sector engagements.
8. Limitation of Liability
To the maximum extent permitted by law, our liability is limited to the amount paid for the specific service, and we are not liable for indirect, incidental, or consequential damages. Clients are responsible for maintaining their own backups.
9. Governing Law
These terms are governed by the laws of Delaware, USA. Any disputes shall be resolved in Delaware courts.
10. Changes to Terms
We may update these Terms of Service periodically. Continued use of our services constitutes acceptance of updated terms.
11. Contact Information
For questions about these Terms of Service:
- Email: contact@npat.io
- Address: NPAT LLC, 8 The Green, Suite B, Dover, DE 19901, United States
- D-U-N-S Number: 144911806