Privacy Policy

1. Introduction

NPAT LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website npat.io or engage our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, business name
• Business Information: Company details, project requirements, technical specifications
• Website Data: IP address, browser type, pages visited, time spent on site
• Communication Records: Emails, phone calls, support tickets
• Payment Information: Processed securely through Stripe (we do not store credit card details)

3. How We Use Your Information

We use your information to:

• Provide and deliver our consulting services
• Communicate with you about projects and inquiries
• Process payments and send invoices
• Improve our website and services
• Send occasional updates about our services (you can opt out anytime)
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information with:

• Service Providers: Stripe for payment processing, email providers for communication
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• SSL encryption for all website communications
• Secure password policies and two-factor authentication
• Limited access to client data (only essential personnel)
• Regular security audits and updates

6. Client Data During Projects

When working on your technical infrastructure:

• We only access systems necessary to complete the agreed work
• Credentials are stored encrypted and deleted after project completion
• We never share your proprietary code, data, or business information
• NDAs available upon request for sensitive projects

7. Cookies and Tracking

We use cookies to:

• Remember your preferences
• Analyze website traffic and usage patterns
• Improve user experience

You can disable cookies in your browser settings, but this may affect website functionality.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise these rights, contact us at contact@npat.io.

9. Data Retention

We retain your information for as long as necessary to:

• Provide our services and fulfill contractual obligations
• Comply with legal and tax requirements
• Resolve disputes and enforce agreements

Project-related credentials are deleted within 30 days of project completion unless otherwise agreed.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. International Data Transfers

NPAT LLC is based in the United States. Your information may be transferred to and processed in the US. We ensure appropriate safeguards are in place for international transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

• Email: contact@npat.io
• Address: NPAT LLC, 8 The Green, Suite B, Dover, DE 19901
• Phone: 705-928-7005